Social software supported technology monitoring for custom built products

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This paper aims to develop an integrated method for social software-supported technology monitoring that responds to the specific requirements of industries with a focus on custom-built products. Based on this objective, the key questions that are answered in the context of this paper can be formulated as follows:

  • What are the key factors that distinguish technology monitoring for industries with a focus on custom-built products from other industries with a focus on mass production?
  • What are the specific requirements for technology monitoring in industries with a focus on custom-built products and what methods of technology monitoring are currently used?
  • How do existing instruments of technology monitoring comply with the specific requirements of these industries and how do they have to be complemented, further developed, or integrated?
  • How can the mechanisms of social software support technology monitoring for industries with a focus on custom-built products?